* Our warranty period is one year months.
* Before shipping, we will take photos and videos. We have shipping lists and other shipping certificates. Please check in time after receiving the goods.
* Problems should be raised within 5 days of receipt of the goods, otherwise there is no problem by default.
* Please check the order information when placing an order and making the payment. We will deliver the goods strictly according to the order requirements. Besides, no refunds will be accepted due to dislike of the styles.
* Damaged or missing pieces during transportation within the scope of responsibility shall be dealt with according to the actual situation.
* Our products are all handmade so each product is unique and there may be slight differences in colors and shapes.
* If you find any problems, you need to provide photos and videos to clearly describe the problem.
Remind:
We have a special return address and information.
If you need to return the order, please contact our customer service for the return address and return information. Please do not return to the order’s shipping address.
If you have returned the item by mail, send an email to [email protected] with the logistics company, tracking number, and the date you sent it.
In order to avoid the loss of goods in transit, please pre-pay shipping and handling fees. Goldluxurys.com is not responsible for any accidents that occur during transit.
Please send a copy of the invoice with the delivery.
Look forward to your purchase of our products, if you have any needs, please Contact US.
Goldluxurys.com team is dedicated to serving you 24 hours